Retention and databases
What your patient database is really telling you.
Free ebook · 20 pages · PDF
Love Thy Patients
Why loyal patients drive practice value, and how to keep them coming back. Written by Jan Gray. Tell us where to send it and download it now.
What’s inside
Inside this ebook
A few of the highlights:
Recall effectiveness
What reappointment and recall effectiveness mean.
Do hygienists bring patients back?
Why recall doesn’t happen automatically.
What a new patient is worth
The true value of every new patient.
How loyal are your patients?
Measuring loyalty, and lifting it.
Why newsletters help
Six reasons a newsletter improves retention.
About the author
Jan Gray, founder of Practicelink
Jan has spent 25 years in the Australian dental industry and has handled more than 265 practice sales.
Jan writes about preparing, appraising and selling practices so owners can make decisions with confidence. Read more about Jan.
More free ebooks
Other guides from Jan
Each one is a separate free download.
Exit planning · 29 pages · PDF
Unlocking Your Dental Practice Exit Strategies
For dentists who want to maximise their practice’s value at sale time. From deciding to sell to choosing a broker, a plain-English guide to the right exit strategy.
Get the free ebook
Preparing to sell · 40 pages · PDF
Let’s Get Your Dental Practice Ready For Sale
For dentists who want the best possible price when they sell. Ten chapters and a preparation checklist to get your practice ready before buyers see it.
Get the free ebook